Start

Harnessing the latest advances in technology and data management

4Rooms will guide your organisation through a seamless transition toward being 100% digital

The Market

Technology in the hospitality industry – exploring latest trends and the relevance of 4Rooms

Consumer Trends in the Digital Era

Hotels that embrace technology, will be preferred to those who wait

  • 81%

    81%

    of travellers want greater digital customer service from hotel brands
    Source: PwC
  • 76%

    76%

    of travellers say their smartphone is the most important travel companion
    Source: Hotels.com
  • 74%

    74%

    of guests would use the hotel app if their favourite hotel would have one
    Source: Criton
  • 68%

    68%

    of guests want to use their smartphone to speed up check in
    Source: Zebra Tech
  • 92%

    92%

    of guests will expect their stay to be personalised around a set of choices
    Source: Amadeus
  • 85%

    85%

    of international travellers have some kind of mobile device with them
    Source: eHotelier
  • 78%

    78%

    of business travellers use their smartphones to help them plan travel
    Source: eHotelier
  • 65%

    65%

    of guests are online within 7 minutes of checking into a hotel
    Source: Roomzzz

Benefits of Digital Transformation

There are substantial benefits when implementing new tech in the hospitality industry

135% increase in online revenue
71% reduction in guest complaints
19% increase in customer service rating
Source: PwC

Key Challenges: the Cost and Complexity of Digitising

Only the big players can afford to take advantage of the full technological spectrum and top providers

The Complexity

“The typical hotel uses at least 10 different hospitality software systems to operate” Hotel Tech Report
PMS
26%
ERP
16%
CRS
12%
CRM
12%
RMS
11%
POS
10%
Sales & Catering
10%
Other
3%
Hotel software budget allocation in 2019
Source: Hospitality Technology Magazine

The Cost

A comparison of the top ten providers in each software category highlights conventional cost involved in digital transformation

50 Rooms

Annual Average
€54,993
Annual Minimum
€23,834
Annual Maximum
€122,667

150 Rooms

Annual Average
€110,128
Annual Minimum
€48,502
Annual Maximum
€218,263

300 Rooms

Annual Average
€170,773
Annual Minimum
€64,004
Annual Maximum
€347,509
Digitation costs for hotels in 2021
Source: ThirstyFish Consulting

Hotels of any size can now fully embrace technology

Our aim is to overcome the barriers set by the traditional approach to digitisation

Challenge

Technologically Complex

numerous tech integrations

Too Expensive

costs too high for most hotels

Too Complicated

high expertise and training requirements

Lacking Flexibility

cost of being flexible too high

Change Risk

risks of implementing change

Solution

Tech Centralisation

consolidation of tech resources

Decreased Pricing

affordable without compromise

UX Simplicity

intuitive and easy-to-use product

Flexible & Tailored

specification as per requirement

No Risk

free trial and easy cancellation

The Product

To reduce costs, enhance experience and streamline hotels by means of digital technology

Overhauling the sad state of hotel tech integrations

THE CONVENTIONAL WAY

Source: HiT

THE 4ROOMS WAY

B2B Software Overview

Management

  • Company Management
  • Chain Management
  • Reporting & Analytics

Finance

  • Income Management
  • Expense Management
  • Account Management
  • Accounting & Book Keeping
  • Budgeting & Forecasting
  • Reporting & Analytics
  • Tax Management

Legal

  • Compliance Management
  • Policy Management
  • Terms & Conditions
  • Case Management
  • Contract Management

Human Resources

  • Labour Management
  • Shift Management
  • User Rights
  • Training & Development
  • Performance Management
  • Reward Management
  • Company Property
  • Recruitment & Hiring
  • Employee Onboarding
  • Employee Promotions
  • Employee Retirement
  • Employee Termination
  • Employee Retention
  • Employee Motivation
  • Employee Current Pay
  • Employee Compensation
  • Employee Benefits
  • Payroll Management
  • Pension Management

Operations & Guest Experience

  • Cloud Hosting
  • Property Management
  • Facility Management
  • Hireable Facilities
  • Pre-Opening & Renovations
  • Language Management
  • Document Management
  • Task Management
  • Staff Collaboration
  • Communication
  • Inventory Management
  • Supply Chain Management
  • Sourcing & Purchasing
  • Shipping & Logistics
  • E-Commerce & Retail
  • Internet & Wifi
  • Cyber Security
  • Health & Safety
  • Research & Development
  • Guest App (Smartphone/Tablet)
  • Sustainability Management
  • Front Desk Management
  • Contactless Check-In
  • Concierge Management
  • Maintenance
  • Housekeeping
  • Laundry Management
  • Minibar Management
  • Luggage Management
  • Security Management
  • Business Services
  • Restaurant Management
  • Ordering & Room Service
  • Events & Activities
  • Family & Pets
  • Wellness & Beauty
  • Sports & Fitness
  • Parking & Valet
  • Transportation
  • Room Automation
  • Room Entertainment
  • Voice Based Solutions

Sales & Distribution

  • Central Reservations
  • Revenue Management
  • Channel Manager
  • Booking Engine
  • Upselling Management
  • Promotion Management
  • POS Management
  • Business Intelligence
  • Market Intelligence
  • Rate Shopping
  • Price Automation
  • Parity Management
  • GDS

Marketing

  • Reputation Management
  • Customer Relationship
  • Direct Booking Tools
  • Email Marketing
  • Public Relations & Publicity
  • Virtual Reality & Virtual Tours
  • Content Management
  • Search Marketing
  • Loyalty Marketing
  • Live Chat & Chatbots
  • App Management
  • Website Management
  • Pay-Per-Click Advertising
  • Social Media Marketing
  • Influencer Marketing
  • Print Advertising
  • TV Advertising
  • Radio Advertising
  • Virtual Reality Advertising

STATE OF THE ART GUEST EXPERIENCE

Multiple ways for guests to experience your property and services

BROWSER
TABLET
SMARTPHONE
SMARTWATCH

A unique B2C Solution

  • Receive Optimised Guest Preferences

    Reach customers beyond guests and optimise service capacity utilisation.
    Boost revenue with increased visibility of services and products.

  • Sell Services & Products

    Ability to enhance guest experience, customer relations and upselling.

  • Increase App Usage By Guests

    Occasional guest may not download the hotel app, but perhaps 4Rooms.

  • Increase Visibility and Sales

    Reach more customers to sell stays, services or products as 4Rooms grows.

  • PACKAGES

  • Number of Rooms

    - +

    PACKAGE CONTENT

  • Secure Cloud Hosting
  • All-in-One B2B Solution
  • 4Rooms B2C Experience
  • Dynamic Website
  • iOS App
  • Android App
  • ABSOLUTE
    Monthly

    + TAX
  • ESSENTIAL
    Monthly

    + TAX
  • BASIC
    Monthly

    + TAX

Commission

Simple, honest, transparent and affordable fees

Action Hotel B2C 4Rooms B2C Typical
Guest Not Guest Guest Not Guest
Payments Provider Based Provider Based 1.5% - 4% 1.5% - 4% 1.5% - 4%
Stay Bookings 0% 0% 0% 10% 15% - 30%
Other Services Bookings 0% 0% 0% 5% - 10% 10% - 30%
Product Rentals 0% 0% 0% 5% - 10% 10% - 20%
Product Sales 0% 0% 0% 5% - 10% 5% - 35%
Successful Recruitment 0% 0% 0% 3% - 5% 15% - 30%

Implementation

Our dedicated support team will hold your hand throughout the entire implementation process

Week 1

  • Companies
  • Property
  • Finance
  • Human Resource
  • User Rights
  • Communication
  • Administration
  • Legal

Week 2

  • Sales
  • Front Desk
  • Customer Relations
  • Inventory Management
  • Manage Sales
  • Manage Bookings
  • Manage Inventory
  • Manage HR

Week 3

  • Task Management
  • Maintenance
  • Housekeeping
  • Minibar
  • Language
  • Laundry
  • Lost & Found
  • Manage Task
  • Manage Services

Week 4

  • Business
  • Family & Pets
  • Wellness & Beuty
  • Sports & Fitness
  • Website Designs
  • App Designs
  • Manage Services

Week 5

  • Gastronomy
  • Mobile Ordering
  • Events & Activities
  • Manage Services

Week 6

  • Content Management
  • Website Design Review
  • App Design Review

Week 7

  • Shipping & Logistics
  • Retail & E-Commerce
  • Renting & Borrowing
  • Manage Shipping
  • Manage Retail
  • Manage Rentals

Week 8

  • Conceirge
  • Transportation
  • Parking & Valet
  • Security
  • Internet & Network
  • Manage Services
  • Manage Security
  • Manage Network

Week 9

  • Room Automation
  • Room Entertainment

Week 10

  • Market Intelligence
  • Business Intelligence
  • Guest Experience

Demo